My Tech Day!

:s eeeeeeeeh What a busy day. The connection with omantel is down so we have to suffer those angry obnoxiouse un beliveable monster customers who call yelling at us :S
And yeah the Technical department is just having TODAY shortage in staff! And i have to suffer this freaking shortage! :S lol oh well its a b it challanging but yet its too risky since we're the final line in the help service x) so you know i have to find a solution to the customer's problem and face them if not :S
Well today i had this customer who was called;
Angry customer; You nawras ppl are $%^&#^*!&***
(poor) Me; HUH sir mmmm welcome to nawras!
Stupid Angry Customer; I dont want u to welcome me you you yoouuuu!!!!
Me; mmmm sir may i know whats wrong!???
Customer; YOU ARE THE PROBLEM!
Me (shocked); WTF meee! how can i be ur problem!
Customer; I dont want to speak to you get me a guy!
Me (being pushed from my buttons); WHAT! A GUY!
Customer ( abit tarefied from me); mmm well you know i spoke to a guy with the problem thats why!
Me (with my head up); well tell me the problem and i'm sure i can help you out!
Customer; Well i cant use my EDGE T-Modem on my PC!
Me; Well sir you know i need to check out some certain stuff like mmm ur bill like mm your connection dial up and mmmm you know the right installation!
Customer (bllowing up in my face); SEE THATS WHY I WANTED TO TALK TO THE GUY SINCE I'V CHECKED EVERY THING ALREADY AND I'V DONE EVERY THING I COULD!
Me (Mi7terqah) ; Well mmm in that case you can show up over here and i can check it out from my side!
Customer; Give me 5 minutes and i'm there!
Me (swaeting); WHAT! i mean yeah sure e7em one of the guys will help you out!
Customer; NO! you will help me! since you inssisted to help me from the begining!
Me; X) yeah sure!! $%*$*#*($(&*#*#
The security man show up after 7 minutes exactly! Who's Flanah Al Filani!
ME; e7em i rais my hand just like in school!
The security guy; customer is out waitting for you!
Me; mmmmm okkk let him in!
I go rush to this smart dude who work with us! HELP!
Smart guy; HUH!
Me; i just made a sighn with my hand >>>> there!
Smart Guy; okkk! well mmm yeah sure just give me a sec and i'll go!
Me; Went to the customer and i was just like :0
oh my god this dude IS SOOO TINY you hear him on the phone you'll be like what a TISON! ooh my god! I hold my laugh n just walked to the toilet cracking up! LOOOOL
What a day! :P